01278 228004

Chamber News

You are here: 

Almost 7 million adults in the dark about their State Pension

Tuesday 15th September, 2026

  • Research shows 45 to 54-year-olds are more likely than any other age group to have never checked their State Pension, despite it being a key time for retirement planning.
  • One in eight adults have never checked their State Pension forecast.
  • People can use the HMRC app to check their State Pension forecast and top up National Insurance contributions this Pension Awareness Week (15 to 18 September).

Almost 7 million adults could be missing out on information to help prepare them for their retirement.

This Pension Awareness Week (15 to 18 September 2026), HM Revenue and Customs (HMRC) is encouraging people of all ages to download and use the free and secure HMRC app and the Tax Confident website to help them get ready for retirement and understand what to expect.

New research from HMRC reveals one in eight adults (12.5%) have never checked their State Pension forecast and 45 to 54-year-olds are more likely than any other age group to have never checked it, despite it being a key time for retirement planning.

It’s never too early, or too late, to check your State Pension forecast. Checking your forecast on the HMRC app takes just a few minutes but can make a real difference to how prepared you feel for the future. Whether retirement is decades away or just around the corner, I’d encourage everyone to check their forecast and see if there’s anything they can do now to boost their entitlement later.

Myrtle Lloyd, HMRC’s Chief Customer Officer

The survey into customers’ online habits and attitudes towards pensions and tax found that almost a third of people have checked their State Pension using the HMRC app or online, giving them a clear picture of what to expect in retirement.

Common reasons for delaying include feeling retirement is still too far away to think about (26%), worrying about losing track of pension pots from previous jobs (24%), and concerns about how career breaks might affect their entitlement (20%). Some customers say they simply don’t know how to check their State Pension (9.5%) or think it would be too complicated (5%), while 17% say they only think about their pension at major financial moments, such as the start of a new tax year. The HMRC app allows users to check their State Pension forecast, understand any potential gaps in their National Insurance record, and top up their contributions if they’re eligible to do so. Customers can also view their tax code, Pay As You Earn (PAYE) details, employment history and Self Assessment record, giving a fuller picture of their financial position ahead of retirement.

HMRC’s Tax Confident website offers guidance on the practical tax matters that come with retirement, including how the State Pension counts as taxable income, managing tax while working and receiving a pension, and understanding savings, investments and inheritance tax in retirement.

Latest news

Free and funded AI training for Somerset and Dorset businesses
October 30, 2026

A 10-week Generative AI Skills Bootcamp is now open for enrolment, with free places for the self-employed Want to use AI at work but not sure where to start? A funded Generative AI Skills Bootcamp, run by award-winning training provider Techosaurus with Yeovil College, is now open for enrolment in Yeovil and Dorset. The course…

Read More
Free Google AI Professional Certificate helps Somerset workers and businesses build everyday AI skills
October 26, 2026

A free, self-paced programme of eight online courses is open for enrolment, with support from trainers and an official Google certificate on completion For many businesses, the question is no longer whether AI will affect the way they work, but how to help their teams use it well. A free programme now open for enrolment…

Read More
Free business mentoring on offer for Somerset SMEs: six hours with an experienced business leader
October 25, 2026

Somerset Council is inviting local small and medium-sized businesses to apply for free mentoring, with applications taking around five minutes Somerset businesses facing a tough decision, a growth plateau or simply a lack of someone to bounce ideas off now have a free way to get experienced, impartial support. Somerset Council is offering six hours…

Read More
Four free webinars to help Somerset businesses market smarter, plan better and start strong
October 24, 2026

The Somerset Growth Hub is highlighting free live and on-demand sessions from the Government’s Business Academy, covering AI marketing, business planning and getting a business idea off the ground Whether you’re looking to make your marketing go further or turn an idea into a viable business, four free webinars from the Government’s Business Academy offer…

Read More