01278 228004

Chamber News

You are here: 

Support Service for Northern Ireland Trade goes Live

Tuesday 29th September, 2020

  • Businesses urged to sign up to new Trader Support Service with fewer than 100 days until end of Transition period
  • The free end-to-end service will support traders by submitting declarations on their behalf
  • Provides advice on steps traders need to take to prepare for upcoming changes to trade, as set out in the NI Protocol

The new Trader Support Service (TSS) is now live for business, providing education and guidance for traders moving goods under the Northern Ireland Protocol, including between Great Britain and Northern Ireland.

Tens of thousands of traders will start to receive emails and letters from today, with details on the launch of the TSS and its benefits for UK businesses.

The free-to-use digital service will help businesses and traders of all sizes to navigate the changes to the way goods move, once the Northern Ireland Protocol comes into effect on 1 January 2021.

Traders who sign up to the TSS will be guided through the new processes under the Northern Ireland Protocol, and can also use it to complete digital declarations.

The service will:

  • Provide a free end-to-end support package to manage import and safety and security declarations on behalf of traders.
  • Educate businesses on what the Protocol means for them, and the steps they need to take to comply with it. This will include online training sessions and webinars, with information being continually updated as we move closer to 1 January 2021.
  • Help to complete relevant declaration forms for all businesses moving goods into Northern Ireland under new processes in the Northern Ireland Protocol that start from 1 January 2021.

The Chancellor of the Duchy of Lancaster, Michael Gove MP, said:

“The new free-to-use Trader Support Service, launching today, will provide crucial support and guidance to businesses moving goods under the NI Protocol.

“Backed by up to £200 million of UK Government funding, it reflects our deep commitment to support the Northern Ireland economy and protect the Belfast (Good Friday) Agreement.

“With little over three months to go until the end of the transition period, it is vital that traders sign up and take advantage of the scheme, so that they can continue to trade seamlessly and seize new opportunities on 1 January 2021.”

Secretary of State for Northern Ireland, Brandon Lewis MP, said:

“Today’s launch of the Trader Support Service underlines the UK Government’s continued commitment to ensuring Northern Ireland’s businesses get the support they need as we approach the end of the Transition period.

“I urge traders to sign up to this free service to take advantage of import processes being dealt with on their behalf, to seek advice on what the NI Protocol means for their business and to understand what steps they need to take to prepare.”

Seamus Leheny, Policy Manager, Logistics UK, said:

“We are delighted to see the launch of the Trader Support Service, which should help NI business transition to new trading arrangements, protect continuity of trade and help ensure EU Exit is a success for the NI economy.”

The TSS will be delivered by a consortium led by Fujitsu, which was selected as the supplier following an open and transparent procurement process.

Issued by HM Revenue & Customs Press Office

Latest news

Nominations open for Pride of Somerset Youth Awards at McMillan Theatre
March 11, 2026

Young people across Somerset are set to be celebrated this spring as nominations open for the Pride of Somerset Youth Awards (PoSYA), taking place on Thursday, 21 May at The McMillan Theatre in Bridgwater. The awards shine a light on children and young adults who have made their families, schools, clubs and communities proud –…

Read More
Young Somerset is Seeking Three New Trustees to Join Board of Directors
March 11, 2026

Young Somerset, the South West’s largest youth work organisation, is inviting applications for three new Trustees to join its Board of Directors. The charity, committed to improving the lives of young people across the region, is seeking individuals with strong professional skills, strategic insight, and a passion for supporting young people to thrive. New Trustees will join…

Read More
Free support week announced for Somerset’s high street businesses
March 10, 2026

High street and retail businesses across Somerset are being invited to join a new week-long support programme designed to help them attract more customers, increase sales and strengthen their place on the local high street. The Somerset High Street Growth Programme, delivered by the Heart of the South West Growth Hub, will run from 23–27…

Read More
Maxwells shares March 2026 Tax E-News with key updates for local businesses
March 8, 2026

Sedgemoor Chamber member Maxwells Accountants has released its March 2026 Tax E-News, and we’re pleased to share it with our business community. The latest edition brings together the main tax and compliance developments business owners should have on their radar this spring – including the implications of the Government’s recent economic forecast, upcoming changes to…

Read More